Shipping and Exchange Policy
Our Commitment to Customer Satisfaction
At Vaadi Outsourcing, we prioritize customer satisfaction and aim to provide a seamless experience for our clients. This includes ensuring clarity and transparency in our shipping and exchange policies. Please read the following information carefully to understand our procedures regarding software services and digital products.
Shipping Policy
Virtual Assistant Services
Our virtual assistant services are delivered digitally, eliminating the need for physical shipping. Upon successful completion of the service, relevant files, documentation, or any deliverables will be securely transferred through our designated digital channels.
Software and Digital Products
For software and digital products, you will receive download instructions and necessary license information via email immediately upon purchase. No physical shipping is involved in the delivery of these items.
Exchange Policy
Virtual Assistant Services
Due to the nature of virtual assistant services, exchanges are not applicable. We encourage you to communicate your specific requirements and expectations clearly before the commencement of services to ensure that we meet your needs effectively.
Software and Digital Products
Exchanges for software and digital products are generally not permitted due to the non-returnable nature of these items. However, if you encounter any issues with the product, please contact our customer support team at
[email protected] within 15 days of purchase, and we will work with you to resolve the issue.
Contact Us
If you have any questions or concerns regarding our shipping and exchange policies, please feel free to contact our customer support team:
Our team is dedicated to providing prompt and helpful assistance to ensure your satisfaction with our services.